POSITION ANNOUNCEMENT

*Note on Hiring Range:

For applicants with extensive qualifications and/or years of experience, the new hire maximum rate may be exceeded with the approval of the Director of Human Resources and the Executive Director. If approval is granted, it will be based upon careful review of the applicant's qualifications, experience, internal equity and budgetary considerations. The final rate approved will typically never be at a rate equal to or above the established midpoint of the pay range for the position.

Benefits: All regular full-time (RFT) status positions of 20 hours per week or more year round or part year of .50 FTE or higher are eligible for our outstanding benefits package including:

• Individual Medical with premium covered at 90%
• Free Dental insurance for the employee
• Employer matched retirement dollar for dollar for the first 3%
• Generous paid sick and vacation time
• 13 paid 0bserved holidays
• Free life and long term disability insurance
• Medex travel assistance
• Employee Assistance Program
• Rich and diverse mission-based working environment

P osition Summary :

In support of the Agency's mission, the Receptionist is responsible for providing administration support for the Operations Department while maintaining a high level of confidentiality. Responsible for providing information to agency staff, community partners, and the public that may require the use of judgment and the interpretation of program procedures. Under the direction of the Office Coordinator, develops, implements, and maintains program-related office systems and procedures. This position requires excellent time management skills to complete multiple tasks and program requirements and must demonstrate and model effective collaboration and communication skills.

Essential Functions and Responsibilities :

• Provide daily administrative support to assigned division/program/office function directors, managers, supervisors, and staff.
• Making appointments for all staff or specific departments.
• Assisting clients with completing their applications, making copies, tracking, and distributing of faxes.
• Provide prompt, accurate and effective administrative support including, but not limited to composing and sending written and electronic correspondence in an accurate and timely manner, routing telephone calls and visitors, and performing word processing functions.
• Respond to and initiate inquiries (client questions regarding program service delivery, facilities, information, and referral). Explain program procedure, answer questions, and independently resolve problems whenever feasible.
• Maintain up to date calendar information related to meeting conference rooms. Prioritize and schedule meeting space for staff. Make decisions daily regarding conference room calendars.
• Perform basic client tracking and survey data entry as needed.
• Maintaining accurate schedules in a manner which is aligned with the program/divisions business needs.
• Attends meetings and trainings as required. Responsible for completing meeting minutes for agency Site Meetings. May participate in staff committees as a representative of the department.
• When needed responsible for metering outgoing mail, distribution of incoming agency mail, and filling.
• Responsible for stocking and safely cleaning and disinfecting public/congregate meeting spaces and high-touch surfaces as needed.
• Strictly always adhere to all safety policies and procedures and respond/correct any at-risk safety issues immediately.
• Strictly adhere to agency code of ethics and standards of workplace behavior.
• Directing vendor deliveries to allocated delivery areas.
• Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards.

Marginal Functions and Responsibilities :

• Other marginal functions and responsibilities as assigned.

Required Education/Training/Experience :

• Minimum of a High School Diploma/equivalent with some college coursework or skill certifications in a related. An equivalent combination of education and experience may be considered.
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees.
• Organizational skills to keep accurate records and find important information quickly.

Preferred :

• Experience with and/or knowledge of social service systems or non-profit organizations.
• Bilingual English/Spanish written and verbal.
• Basic knowledge of client scheduling software such as Acuity.
• Basic knowledge of a scheduling and emailing software such as Outlook.
• Basic knowledge of Microsoft Office such as the One Drive.

Required Licensing or Other Special Certifications :

• N/A

Required Physical Demands of Essential Functions and Responsibilities:

• Most work is conducted in an office environment with moderate to extensive phone use.
• Extensive use of computer and keyboarding.
• In normal work day, may stand/walk __2__ hrs/day; may sit _6_ hrs/day; may drive __2 hrs/week; may use hands for repetitive grasping, pushing and pulling, typing and fine manipulation _3_ hrs/day; may use hands at or above shoulder level for _1_ hrs/day.
• In normal work day, may bend, squat, and/or climb occasionally.
• Work is light in nature, lifting maximum of 30 lbs.
• Frequent lifting and/or carrying of objects weighing up to 20 lbs.
• May require walking or standing to a significant degree, or sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

How to Apply for this Position:

To be considered we must receive a completed Community Action Employment Application form. You are welcome to also include a cover letter and resume at your option. Transcripts may be required for certain positions. Applications can be completed on our website: or you can print off the application to complete or pick up the application form at either of our following locations:

Hillsboro - 1001 SW Baseline St, Hillsboro OR 97123

Beaverton - 5050 SW Griffith Dr, Suite 101, Beaverton OR 97005

Be sure to submit your application in a timely manner. If you choose not to complete an online application, you can send your completed application form, optional resume and cover letter and any other required documents via fax at Show phone number. If you prefer to mail your application be sure to mail attention Human Resources at the Hillsboro office address above.

All application submissions will be acknowledged with a receipt notification. If you are selected for an interview, we will contact you.

All current Community Action employees are encouraged to apply for openings at Community Action which they are interested in. For current employees, some qualifications may be met by an equivalent combination or education and experience at the discretion of the employer.

COMMUNITY ACTION IS AN EQUAL OPPORTUNITY EMPLOYER

Community Action is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, veteran status, or other protected status in accordance with applicable federal and state equal employment opportunity laws. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.