Position Title:

1. Intranet Content Manager-Marketing-Mount Sinai Hospital-Remote-Full Time-Days

Position Summary:

The Intranet Content Manager is responsible for developing, producing, publishing and maintaining content for the internal employee intranet, for departments, programs, services, educational offerings, leadership messages, and employee resources.

Responsibilities

1. Develops and creates employee intranet content from concept to final publishing, using best internal communications practices for leadership messages, announcements, news, videos, educational information, employee resources/documents, and other employee-focused needs. Collaborates with Internal Communications, Marketing Managers, Writers, Editors, Graphic Designers, and Leadership Stakeholders to ensure accuracy, readability, and compliance with Mount Sinai editorial and brand standards.
2. Uses the intranet content management system to ensure usability, easy access, and targeting of content to the appropriate internal audiences. Performs advanced content management tasks such as: maintaining document repositories, organizing messages, ensuring compliance with intranet governance, creating video pages, managing online assets (images and pdfs), creating carousels or image galleries, creating new intranet pages, deleting old pages, and migrating content to new templates.
3. Responsible for measuring and tracking effectiveness of produced content via intranet analytics tool, and contributing to regular report backs to Internal Communications, Marketing Department Leadership, and System Leaders. Using metrics, proactively suggests updates to content and content organization to improve user engagement.
4. Other duties as assigned
5. Helps to build and maintain a knowledge base of content management procedures and protocols. Supports training of other communicators/project managers to maintain and update their intranet pages.
6. Routinely publishes approved content to the intranet and performs quality assurance checks of published pages to ensure quality and accuracy. Raises concerns about any issues, initiates fixes, and works content stakeholders and with DTP and/or intranet vendor to track solutions.
7. Establishes and builds relationships as necessary with stakeholders outside of department to facilitate efficient workflow.
8. Works closely with others on the Internal Communications team to prioritize deliverables and/or deadlines, to resolve schedule conflicts, and to use best employee communications practices and Mount Sinai editorial and brand standards on the intranet.
9. Keeps abreast of the best practices in intranet content development, usability, and employee engagement.

Qualifications

Education

1. Bachelor's degree in communications/journalism/public relations/marketing or a related field or equivalent education and experience; Health care experience and internal communications experience preferred.

Experience

1. 5+ years of experience in a professional business environment, with health related, writing and project management experience preferred

Computer Skills

1. MS Office Suite: Excel, Word, Outlook – Intermediate
2. Adobe Creative Suite, Canva – Intermediate
3. Intranet Content Management (Sharepoint, Akumina, Simpplr, Workplace, Workvivo, or equivalent) – Intermediate

General Skills and Competencies

1. Communication—excellent written, verbal and interpersonal skills. Demonstrated ability to write, edit, and proof online content.
2. Ability to prioritize and work on simultaneous multiple complex assignments with varied and ongoing deadlines.
3. Problem Solving—ability to identify and understand issues, problems, and opportunities, compare available data and use it to choose and effective course of action or appropriate solution.
4. Adaptability—adjusting effectively to changes and work within new work structures, processes, requirements, or cultures with agility, efficiency and grace.
5. Building Trust—Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Work Environment

1. Fully Remote

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79,720.00 - $119,580.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

, 545 - HSO Marketing - MSH, Mount Sinai Hospital

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79720 - $119580 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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