Job Title: UX Writer/ Content Strategist

Location: 100% Remote

Duration: 12 Months

Work in CST time-zone

Position’s Contributions to Work Group:

In this role you'll work closely with cross-functional teams between eCommerce and Fleet Management to draft delightful, engaging, outcome-driven content critical to our user experiences for both customers and dealers. You will collaborate closely with other designers, product owners to deliver a cohesive experience. The ideal candidate has hands-on experience drafting content for complex digital services and applications.

Reason/motivation for request:

- Addition

Typical task breakdown:

- This position can be remote, but candidate will need to work CST hours (MST-EST) Typical groups this position will interact with include business partners responsible for individual elements of a customers’ experience (product groups, content area, etc) as well as vendors hired by these business partners. In addition, this position will work directly with dealers and end customers. These interactions stretch across the entirety of business model and organization. This position may have direct relationships with Global Product Owners (GPO), Marketing/Product Support Managers, and Directors of various organizations, both internal and external. The position is challenged to identify problems quickly and correctly, some which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. Communications for needed investments, architectural changes, or business needs is critical to ensure solutions can be created to deliver the best experience possible.

Responsibilities

- Draft clear and concise content to support mockups, and interactive prototypes to illustrate user-centered design principles across mobile and web applications.

- Support usability testing sessions to validate design solutions and identify areas for improvement.

- Work closely with UX/UI designers, product managers, developers, and stakeholders to deliver on a diverse set of content needs, priorities, and user experiences.

- Will work with teams in US and India to establish a consistent tone and support documenting guidelines and standards.

- This role will help establish our UX Writing practice and standards at Cat Digital.

Interaction with team:

- Candidate will work with another designer on our flagship marketing site as well as Marketing and Brand business partners and development leads.

Work environment:

- Fully remote, Is expected to be available daily through Outlook and Teams

Candidate Requirements

Education & Experience Required:

- Position requires a four year degree from an accredited college or university plus 8+ years exp

Technical Skills

(Required)

- *At least 5+ years UX Writing experience. Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments *3+ years of experience with Figma *3+ years UX/UI experience designing ecommerce and/or complex web applications.

(Desired)

- *exp working specifically on ecommerce or fleet management applications

Soft Skills

(Required)

- Ability to work with clients to understand detailed requirements and create concise and easy to understand content for user experiences that meet client needs and vision.

(Desired)

Disqualifiers/Red Flags:

- Must include a portfolio link or work examples

DN01

Job Type: Contract

Salary: $60.00 - $65.00 per hour

Experience level:

• 10 years
• 11+ years
• 8 years
• 9 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• UX Writing: 5 years (Required)
• Content strategy: 6 years (Required)
• E-commerce: 6 years (Preferred)
• UX Applications: 5 years (Required)
• Figma: 3 years (Required)

Work Location: Remote

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