BENEFIT ELIGIBLE: E Center has competitive benefits which include medical, dental, and vision insurance, employee contribution 403b with Agency matching (depending on funding), supplemental life insurance, 12 paid holidays annually, and competitive paid time off accrual rates

ESSENTIAL JOB RESPONSIBILITIES:

• Installation and upgrade of both network and standalone systems, including hardware, software, and peripherals.
• PC troubleshooting, including diagnostics and repair, both via phone and onsite. Includes communicating effectively with inexperienced users.
• Organizing and maintaining work space, storage and supply areas.
• Assist with network administration duties including backup and restore operations, security management, network troubleshooting.
• Assist with departmental hardware and software stocking and inventory tracking systems, associated operational records, filing and data entry, as directed.
• Assist Information Services Director in research and purchase of equipment and software, as directed.
• Perform routine “help desk” functions with employees, both in person and on the telephone, with commonly used software.
• Perform other duties as needed within the Information Services Department, as assigned by the Information Services Director.

MINIMUM REQUIREMENTS:

• Experience with current versions of Microsoft Windows and Office 365.
• College level coursework in PC operations and repair, troubleshooting, in a network-based environment, or at least six months equivalent professional experience, which provides strong technical skills.
• College level coursework in word processing and spreadsheet use, or at least six months equivalent professional experience.
• Experience in dealing with people in an instructive, helpful environment.
• Bilingual Preferred (English/Spanish)
• Possession of valid California drivers' license; current personal vehicle insurance or safe driving record sufficient to ensure insurability through Agency policy

ADDITIONAL DOCUMENTATION REQUIRED:
Resume, Transcripts

**IMMUNIZATIONS REQUIRED. Must be current on Measles, Pertussis, and Influenza immunizations per Senate Bill 792 in the State of California. Current proof of shots must be provided before hire.

**To be considered for employment, applicants are required to supply the documentation as specified in the job posting. Please check the requirements of each position carefully upon application.***

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