Ecommerce Coordinator

Full-Time

Hybrid: 3d onsite 2d remote

Salary: $50000-$55000 annually

About the Role

Venus is looking for a detail-oriented and digitally savvy Ecommerce Coordinator to join our team. In this role, you'll sit at the intersection of site merchandising, marketing, and creative production, helping ensure our online experience is always fresh, on-brand, and optimized for conversion.

What You'll Do

Marketing

1. QA marketing emails and website content to ensure accuracy and brand consistency
2. Assist in planning and organizing marketing calendar messaging
3. Monitor, respond to, and escalate customer reviews through Yotpo
4. Collaborate with internal teams and external agencies to coordinate campaign assets and deliverables, ensuring seamless, on-time marketing launches

Site Merchandising

1. Execute daily site updates across categories to support email campaigns, paid ads, and social content
2. Maintain and update the site merchandising tool to ensure accurate product placement and timely refreshes
3. Own a compelling and accurate product experience across all digital touchpoints

Creative Production Support

1. Support in-office studio photoshoots by checking in samples and prepping racks
2. Partner with merchandise planning to assist in building line lists and photo prep materials

Analytics & Reporting

1. Conduct regular reporting in Shopify and Google Analytics to track site performance
2. Analyze LogRocket session data and heatmaps to surface UX opportunities and inform merchandising decisions
3. Review and synthesize on-site customer survey responses to guide continuous site improvements

What We're Looking For

1. 1-3 years of experience in ecommerce, site merchandising, or digital marketing
2. Hands-on experience with Shopify and Google Analytics
3. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
4. Comfortable working on-site and owning sample coordination
5. A passion for fashion and a keen eye for how product is presented online

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