Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

Medical, Dental, Vision, Domestic Partner Benefits, Spouse & Children Benefits, 401k with a match, Flexible Spending Account, Paid Time Off, Incentive Bonus Plan, Paid Holidays, Short-Term Disability, Long-Term Disability, Life/AD&D Insurance, Home office allowance, Cell phone allowance, Internet allowance, mileage reimbursement, AMEX travel card provided.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Title: Director of Field Human Resources

Location: Remote

Department: Human Resources

Reports to: Chief People Officer

Job Type: Full-Time

Job Summary: Potbelly is seeking a highly skilled and experienced Director of Field Human Resources to lead our HR initiatives across our national footprint of company-owned and operated locations. The ideal candidate will be responsible for developing and implementing HR strategies that align with the overall business objectives. As the Director of Field HR, you will play a crucial role in fostering the good vibes work culture we strive for, ensuring compliance with labor laws, and supporting the organization's talent management and employee relations efforts.

Key Responsibilities

Strategic HR Leadership:
 

• Serve as a key business partner to the COO and the ops leadership team, ensuring people strategies are in place to enable success
• Build a strategic people plan for Potbelly’s field organization that guides initiatives and efforts in the near, medium, and long term
   

Talent Management
 

• Develop and execute talent management strategies to nurture and retain high-performing associates and leaders across field operations
• Support succession planning and development across the operations function to develop a strong bench of leaders for critical roles
   

Employee Relations
 

• Serve as an employee advocate in ensuring a “good vibes” work culture consistent with our values
• Design, implement, and administer HR policies and procedures across the field organization
   

Performance Management
 

• Design and implement performance management programs to drive employee development
• Provide guidance to managers on performance evaluations, feedback, and improvement plans
   

Compliance And Legal
 

• Partner with ops leadership and legal counsel to ensure compliance with local, state, and federal employment laws
• Keep abreast of changes in labor regulations and ensure HR policies and procedures reflect accordingly
   

Training And Development
 

• Assess, identify, and support approach to associate and leadership training & development needs
• Support career development initiatives to enhance employee skills and capabilities
   

HR Metrics And Reporting
 

• Partner with HR and business leadership team to establish HR metrics that measure the effectiveness of people initiatives and performance
• Provide regular reports including insights and recommendations to executive leadership on people trends, challenges, and opportunities
   

Qualifications
 

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus
• Proven experience as an HR leader, with a focus on field operations
• In-depth knowledge of HR best practices, employment laws, and industry trends
• Strong leadership and decision-making skills
• Excellent communication and interpersonal abilities
• Ability to travel to various locations as needed
   

If you are a seasoned HR professional with a strategic mindset and a passion for driving positive workplace experiences, we invite you to apply for the position of Director of Field Human Resources at Potbelly. Join us in shaping a dynamic, thriving, and growing organization in a critical leadership role!

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Potbelly is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Potbelly are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants from all backgrounds and experiences to apply. 

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