Job Title: Creator Marketing Associate — CreatorOps Taskforce

Department: TikTok Shop / CreatorOps

Location: Remote (U.S.)

Type: Full-Time

About Scale Media

Scale Media is a fast-growing digital brand incubator building category-leading consumer brands through data-driven storytelling and community-driven growth. Our CreatorOps Taskforce bridges the gap between content creators and brand impact — combining creator relationships, platform expertise, and operational excellence to drive awareness and conversion across social commerce platforms.

Position Overview

The Creator Marketing Associate will play a key role in driving Scale Media’s CreatorOps initiatives by managing and optimizing creator partnerships across platforms such as TikTok Shop, Amazon Creator Connections, and Meta. This position is ideal for a proactive, organized professional with a passion for influencer marketing, digital media, and the creator economy.

You will support end-to-end creator operations — from vetting and negotiation to contract execution, deliverable tracking, performance analysis, and relationship management. Working cross-functionally with Marketing, Brand, and Legal teams, you’ll help scale influencer-driven campaigns that convert followers into customers and creators into long-term brand partners.

Key Responsibilies

Creator Discovery & Vetting

• Proactively identify high-potential creators aligned with brand identity, content quality, and audience demographics
• Conduct data-driven evaluations of engagement metrics, conversion potential, and historical performance
• Maintain and update creator dashboards to inform campaign planning and optimization

Creator Outreach & Onboarding

• Execute outreach campaigns to recruit creators for new initiatives and product launches
• Support all stages of onboarding, from introductions to contract execution and orientation
• Develop onboarding materials, FAQs, and communication templates to streamline creator ramp-up

Partnership Management

• Serve as a point of contact for assigned creators, ensuring clear communication, satisfaction, and consistent performance
• Build strong, long-term relationships with key creators and agencies to foster retention and repeat collaboration
• Coordinate creator briefs, deliverable timelines, and brand approvals to ensure content meets campaign standards

Campaign Coordination & Tracking

• Manage day-to-day campaign logistics including deliverable tracking, content review, and performance reporting.
• Collaborate closely with internal teams to align creator content with marketing goals and promotional calendars
• Monitor KPIs across sales, engagement, and ROI to assess effectiveness and identify optimization opportunities

Contracting & Compliance

• Distribute, collect, and organize creator contracts in coordination with Legal and Finance
• Ensure all partnerships comply with FTC disclosure guidelines and platform-specific policies

Performance Reporting & Insights

• Compile post-campaign reports highlighting key metrics, creator performance, and learnings
• Partner with data and analytics teams to refine creator scoring systems and performance benchmarks
• Present insights and recommendations to leadership to improve campaign efficiency and ROI

Cross-Functional Collaboration

• Liaise with Brand, Marketing, and Operations teams to align creator initiatives with overall business objectives
• Support internal process improvements, documentation, and system integrations that enhance team efficiency

Tools & Platforms

• Internal Systems: Slack, Google Workspaces
• External Platforms: TikTok Shop, Amazon Creator Connections, Meta for Business
• Analytics & CRM Tools: On-platform analytics, Northbeam, Tableau

Qualifications

• 1+ years of professional, internship or apprenticeship experience in influencer marketing, creator management, social media, or digital marketing
• Strong organizational skills with the ability to manage multiple campaigns simultaneously
• Excellent communication and relationship management skills.
• Familiarity with TikTok, Instagram, YouTube, and emerging social commerce platforms.
• Data-oriented mindset with the ability to interpret and present performance metrics.
• Proficiency with digital collaboration tools (Slack, Google Workspace, etc.).
• Proactive, resourceful, and solution-oriented — with a passion for the creator economy and social commerce innovation.

What You’ll Gain

• Support on creator campaigns that directly drive growth across multiple consumer brands.
• Exposure to fast-moving social commerce ecosystems and cutting-edge influencer marketing strategies.
• Opportunity to collaborate cross-functionally with brand, legal, and performance marketing teams.
• Mentorship from experienced CreatorOps leaders and career development in a growing digital-first company.

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