As an AI Product Manager, you will be responsible for defining the strategy, roadmap, and execution for our suite of Generative AI agentic solutions. Your mission is to reduce the risk and cost associated with managing large-scale, complex production environments. You will partner closely with engineering, production support, and application teams to translate complex operational challenges into a clear product vision and deliver innovative AI solutions that improve productivity, reliability, and safety. You will be the central hub for the product, bringing consistent product management practices—from discovery and planning to launch and iteration—to successfully deliver business-aligned outcomes.

What you'll do:

1. Define Product Vision and Strategy: Develop and champion the product vision, strategy, and roadmap for agentic AI systems. Define what success looks like by translating user pain points into clear product requirements, user stories, and objective functions linked to reliability, risk reduction, and cost savings.
2. Lead the Product Lifecycle for LLMs: Guide the end-to-end product lifecycle, from discovery to launch and iteration. Establish the business-facing evaluation framework for foundational and open-source LLMs, and prioritize the development of retrieval pipelines, prompt synthesis, and validation loops to meet user needs in production operations.
3. Drive Integration and Ecosystem Strategy: Define and prioritize integrations with key runtime ecosystems, including observability, incident management, and deployment systems. Articulate the value proposition for each integration to enable automated diagnostics, runbook execution, and intelligent post-incident analysis.
4. Champion the Voice of the Customer: Collaborate directly with production engineers and application teams through deep user research. Translate their production challenges into a prioritized AI product roadmap and ensure the solutions delivered are auditable, effective, and solve real-world problems.
5. Own AI Safety, Reliability, and Governance: Establish and own the product framework for AI safety, reliability, and governance. Work with engineering, legal, and compliance teams to define product policies, deterministic fallbacks, and rollback strategies, ensuring all solutions adhere to the highest standards of safety and least-privilege access.
6. Manage Product Performance and Scale: Define and monitor product SLOs and key performance indicators (KPIs) for cost, latency, and user satisfaction. Prioritize engineering efforts to optimize performance through techniques like prompt engineering, caching, and model routing to meet stringent business requirements.
7. Oversee Data and Knowledge Strategy: Own the product strategy for the RAG pipeline. Define the scope of required domain knowledge, set product requirements for data quality and validation, and establish feedback loops to maintain knowledge freshness and relevance.
8. Drive Product Excellence and Raise the Bar: Lead product design reviews, champion data-driven experimentation, and instill high-quality product management practices. Mentor peers and stakeholders on AI product management, evaluation methodologies, and safe deployment patterns to foster a culture of innovation and excellence.
9. Role Requirements: understand what skills, experience, and qualities you are looking for.

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BASIC QUALIFICATIONS AND EXPERIENCE:

1. A bachelor's degree in Engineering, Computer Science, or an equivalent qualification; an overall experience of ~10-15 years with a significant portion in a product management capacity.
2. Must have strong practical experience in leading large, multi-team product initiatives, preferably for AI/ML or technical cloud-based products (e.g., AWS, Google Cloud).
3. A deep understanding of the AI/ML development lifecycle, including LLMs, agentic architectures, RAG pipelines, and MLOps. While hands-on coding is not required, the ability to engage in deep technical discussions is essential.
4. Demonstrated ability to engage with engineering teams, fellow product managers, and end-users to understand complex workflows, identify opportunities, and create clear, prioritized product roadmaps.
5. Excellent oral and written communication skills, with the ability to articulate a complex technical vision to both technical and non-technical senior leadership.
6. Proven ability to work strategically and collaboratively across teams in fast-paced and constantly changing environments.
7. Strong analytical skills, with experience defining and tracking product metrics to make data-informed decisions.
8. Proven ability to influence cross-functional teams and demonstrate product leadership without direct authority.

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group:

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Numbers & Facts

About Company

Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

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