Under direction supervision, this position is responsible for working with customers to discuss ways to maintain their account in a current status and resolve any outstanding issues. This position typically requires a high school diploma or equivalency and one year of work-related experience.

Benefits:

• Medical, dental, and vision plans
• 401(k) retirement plan with generous company match
• Employee Stock Ownership Plan (ESOP)
• Paid holidays, sick leave, and vacation
• Wellness program
• Tuition reimbursement program
• Remote work environment

• Contacts residential/commercial customers by phone to resolve any AR issues.
• Explains options and works with customers to resolve past due amounts.

• High school diploma or equivalent.
• 2 years commercial collection experience.
• 1-2 years 1st party collection experience preferred.
• Basic Excel spreadsheet skills required.
• Strong organizational skills.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Ability to identify issues and act independently to resolve them.
• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
• Applicants must not now, or any time in the future, require sponsorship for an employment visa.