Description

Our client, the world's leading search engine and technology company, is seeking a UX Writer II. This is a 6 month + contract position located in Mountain View, CA or New York, NY.

Description:

• The client shopping is looking for a senior UX Writer/Content Designer to drive clear, engaging content for both merchant- and user-facing journeys for the Holiday 2022 season.
• We're looking for a UX Writer to focus on the Merchant Promotions and Badging to drive value for consumers and merchants. Promotions is one of the key growth tools for merchants to drive consumer demand and Badging is a key lever Merchants use to demonstrate quality and trust to potential consumers.
• You will work alongside a cross-functional team of PMs, Engineers, UX Researchers and Strategists.
• This role calls for strong partnerships with numerous UX teams across Merchant, Consumer and many other product teams at client. Your ability to collaborate effectively will be the key towards crafting premium experiences to grow Merchant business through client.
• This is a unique opportunity to embed deeply within a high-velocity cross-functional team to define and build out critical experiences that ladder up to a client-level.
• You'll have significant opportunities for leadership, autonomy, and foundational product impact.

Responsibilities:

• Deliver our Promotions, Badging, and Insights Holiday 2022 content objectives via the following:
• Provide strategic product direction and hands-on writing support for Promotions and Badging, collaborating with partner teams (Consumer shopping, Search, Ads, Merchant Center, New Merchant Experience, etc.)
• Identify opportunities for x-product content alignment and UX improvements
• Contribute to product narratives and help drive product vision and goals
• Collaborate with external providers to provide quality guidelines and metrics for partner content streams
• Articulate user journeys with scenarios, storyboards and presentations, low- and high-fidelity mocks, detailed interaction specs, and prototypes to effectively communicate interaction and design ideas.
• Partner with various product teams to align on product solutions that consider consistency across the Merchant ecosystem
• Lead development of writing guidelines, terminology, voice/tone standards, and content patterns
• Communicate effectively in a cross-functional product development team and present ideas and designs effectively
• Participate in scoping and prioritization
• Develop research hypotheses and participate in user interviews to identify pain points with existing tools and workflows
• Develop strong partnerships with UX, UXR, UXW, PM and Eng. partners. Proactive collaboration with cross functional team members is expected.

Requirements:

• Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
• Content Strategy, Critical Thinking, Critical User Journeys, Written Communication, Collaboration, Figma 3 years of experience in writing, editorial, marketing, UX writing, or related, as well as leading content strategy projects.
• Value on UX-focused product writing and shaping content for multi-disciplinary projects.
• Portfolio highlighting UX-focused writing samples and style guidelines.
• Mastery of translating complex terminology into plain language
• Ability to lead, collaborate and influence cross-functional partners in engineering, design and product management teams
• Ability to create data-driven solutions that consider user insights, technical constraints, and business needs
• Strong track record of producing high-quality content that's clear, consistent, and concise
• Systems thinker with an eye for details and experience creating frameworks and content patterns
• Proven ability to work independently, prioritize what matters most, and set realistic expectations about what you can deliver
• Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

Desired:

• 5+ years of relevant content design experience
• Experience working on global brands/experiences
• Experience working across different time zones
• Analytical thinking about customer journeys and content flows, framing and scaling content design solutions
• Comfortable with A/B testing: Forming a hypothesis, designing a test, and building off results
• Highly collaborative and self-directed
• Understands needs for writing that can scale across different platforms
• Comfortable with Web Design

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. "Genesis10 is an Equal Opportunity Employer, M/F/D/V

About the Company

Genesis10

Genesis10 is a professional technology services firm that operates under the brand names Genesis10, Dev10 and New Journey.  

• Genesis10 focuses on IT and business roles at Fortune 500 companies throughout the U.S. 
• Dev10 provides entry-level professionals paid programming instruction to work on compelling projects at great companies as a Software Developer or Data Professional. 
• New Journey focuses on placing individuals in non-IT roles.  
   

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