Posting Details

Posted: January 17, 2024

Full-Time

Locations

Showing 1 location

USA - Remote

Job Details

Description

Title: Test Publishing Manager

Location: US Remote

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: https://www.psiexams.com/

About the Role

The Test Publishing Manager leads PSI’s team of Test Publishers responsible for the publication and management of test item content for Licensure and Certification clients. This role requires a combination of responsibilities for managing people and individual projects, approximately 50% management, 50% project
work. The person in this role is expected to have strong management skills combined with advanced training, expertise, and proven consulting skills in Test Publishing, content management, and project management for examination programs. This is a full-time permanent role, with flexible hours around core office availability M - F The role can be performed remotely, with occasional travel required for meetings, events and workshops.

• 
  Role Responsibilities
   People leadership for a team of Test Publishers, e.g. recruitment, onboarding, performance management, development etc.
   Develops and oversees test publishing project plans and provides support for proposals.
   Consults with staff and clients regarding Test Publishing processes and best practices.
   Interfaces with Test Development, Account Management, and Client Services teams for the implementation and maintenance of examinations.
   Develops staffing plans and assigns projects to team members to ensure milestones and deliverables are met with quality and efficient use of resources.
   Receives and triages ad-hoc internal or external client requests.
   Provides consultation to staff on project planning and implementation.
   Directs and implements continuous improvement of procedures and processes.
   Offers training of new and existing staff on updated software, procedures, and processes.
   Partners with direct reports and engages with other staff to foster exceptional and productive internal and external relationships; resolves differences and conflicts in a constructive manner.
   Monitors and continuously adjusts the application of staff resources to ensure quality and efficiency, using metrics and dashboards.
   Reports on test publications activity, resources and expenses.
   Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• 
  Knowledge, Skills and Experience Requirements
   Education to Bachelor’s degree level preferred.
   3-5 years’ experience in test publishing or content management required. Experience in Licensure and Certification testing industry preferred.
   5 years of experience in team management is required
   Experience in handling multiple projects required.
   Proficiency with Microsoft Office 365 applications required.
   Skill using data entry tools and spreadsheets, and experience in SQL Server Management Studio.


 

Benefits & Culture

At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our job postings now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes;

• 401k/Pension/Retirement Plan – with country specific employer %
• Enhanced PTO/Annual Leave
• Medical insurance – country specific
• Dental, Vision, Life and Short Term Disability for US
• Flexible Spending Accounts – for the US
• Medical Cashback plan covering vision, dental and income protection for UK
• Employee Assistance Program
• Commitment and understanding of work/life balance
• Dedicated DE&I group that drive core people initiatives
• A culture of embracing wellness, including regular global initiatives
• Access to supportive and professional mechanisms to help you plan for your future
• Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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