ALL APPLICANTS MUST APPLY HERE - https://wkf.ms/3v5BBBQ

MADCAP FLARE AUTHORING EXPERIENCE REQUIRED. CANDIDATE MUST BE ABLE TO AUTHOR AND DELIVER PROJECTS IN MADCAP FLARE.

Spark Thought is a knowledge management consultancy with a strong inclination to zeal for empowering, inspiring, sharing, and collaborating. We help organizations share and retain vast amounts of knowledge by applying innovative solutions. Our intent goal is to raise a company’s company’s IQ.

We’re looking for a self-motivated and experienced individual to join us on the journey of building this new frontier. You’ll get to work side by side with a group of focused and passionate individuals.

Responsibilities

• Plan, develop, organize, write, and edit operational procedures and manuals.
• Technical writing of client procedures, manuals, and regulatory required documentation (with or without client resources).
• Conduct gap assessments and client interviews.
• Preparation of presentations and training materials.
• Expert-level abilities in formatting documents and creating forms.
• Conducts research to gain an in-depth understanding of the product, procedures, or other material to be documented.
• Performs assessments of existing client documentation to determine whether there are any gaps in regulatory compliance.
• Collaborates with subject matter experts to verify the accuracy of technical content and ensure that written procedures correctly portray the client’s practices.
• Simplifies complex technical material by breaking it down into understandable steps that can be followed by the end-user to achieve the intended results.
• Reviews, proofs, and edits technical material was written by others (engineers, geologists, etc.) for clarity, conciseness, grammar, and consistent formatting.
• Formats documents in accordance with the client’s existing style guidelines. In some cases, a technical writer may also be called upon to determine new formatting and/or create a new style manual guide for the client.
• Creates new forms, proposals, etc. for the client, as needed.

Requirements

• Bachelor’s degree in English, Journalism, Communications, or related field.
• Strong verbal and written communication skills.
• Excellent writing and proficiency in English grammatical and punctuation skills.
• Excellent organizational skills and detail-oriented with a dedication to accuracy.
• Ability to present complex information in a simple and clear text.
• Ability to meet deadlines and to work independently.
• Ability to edit and proofread the work of colleagues.
• Advanced skills in Microsoft Word, PowerPoint, and Excel. The ideal candidate keeps computer skills up to date. Experience using SharePoint and Visio preferred.
• Expert-level in Madcap Flare
• Flexible on the candidate location.
• +/- 8 hours from CST.
• Thrives in a fully remote setting.
• Intellectually curious, collaborative, self-motivated, and a fast learner that who is comfortable with uncertainties – evolve as needed, flexibility is key!
• Client obsessed.
• Legally eligible to work in the United States as an Independent Contractor.

Job Types: Full-time, Contract

Pay: $27.00 - $45.00 per hour

Expected hours: No more than 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• MadCap Flare: 5 years (Required)

Work Location: Remote