The University System of Georgia (USG) is comprised of 25 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library Service is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.

This position is under the Georgia Public Library Service. The Georgia Public Library Service empowers libraries to improve the lives of Georgians. We achieve our mission by:

Providing and encouraging visionary leadership;

Ensuring equal access to information and technology;

Promoting the value and joy of lifelong reading and learning; and

Facilitating collaboration and innovation in the broader library community.

We provide innovative, scalable library technology and services; staff training and best practices; grant administration and more to create a quality library experience for patrons, no matter where they live.

We also work with elected officials to highlight the critical role that libraries play in meeting the immediate and long-term needs of citizens. Georgia Public Library Service is the state library administrative agency and a unit of the Board of Regents, University System of Georgia.

Job Summary

The Senior Web Developer & Digital Accessibility (GPLS) position provides the technical leadership and strategic oversight necessary to ensure the functionality, security, and universal accessibility of the Georgia Public Library Service (GPLS) web ecosystem. This position manages the technical infrastructure for the agency's primary websites, departmental sites, and internal platforms, ensuring they remain secure, updated, and high-performing. A primary focus of this role is ensuring strict compliance with accessibility requirements and WCAG standards across all digital properties, including consulting with and assisting the PINES team and GLS to ensure their platforms meet all accessibility mandates.

Beyond agency-level support, this position serves as the primary technical liaison for a statewide content management system (CMS) consortium. Responsibilities include managing the vendor contract, negotiating terms, exploring and implementing new features, and ensuring the quality of vendor support for participating library systems. Additionally, this role assists in the development and maintenance of custom web applications and microservices to support both internal operations and external services. The Web Developer & Digital Accessibility Manager is a central resource for professional development, expected to provide comprehensive training, webinars, and consultation to all internal GPLS staff and all 61 public library systems across Georgia.

Responsibilities

Digital Accessibility Compliance, Remediation & Bespoke Support

Leads agency-wide efforts to ensure all GPLS web properties and digital content comply with WCAG standards and regulatory mandates. Offers targeted, 1:1 technical and design remediation auditing, training, and limited assistance directly to library staff across Georgia's 61 public library systems to improve accessibility of their web assets. Regularly communicates with GLS staff regarding accessibility best practices among NLS libraries nationwide. Serves as a consultant to the PINES team to ensure compliance of statewide ILS.

Web Infrastructure, Database, & Custom Application Management

Provides high-level technical support, security patching, and core maintenance for all agency-adopted content management systems, custom web applications, directories, and microservices utilizing Google AppSheet, Apps Script, and SQL-based databases. Manages web frameworks, redesigns, and optimization but is not responsible for content management or updates. Manages the underlying operating systems, and software hosting environments. Coordinates incident responses to web failures or security vulnerabilities in partnership with GPLS IT and Cybersecurity staff.

Technical Training, Strategic Planning, CMS Consortium Management

Designs, develops, and delivers a robust, comprehensive curriculum of training programs, live webinars, and technical documentation tailored to both GPLS agency staff and the 61 public library systems. Formulates and executes short-term and long-range web development strategies that align with agency goals. Conducts ongoing professional research to remain current on emerging technologies, accessibility legislation, and security standards.

Operates as the primary technical liaison for the statewide CMS consortium and GPLS hosting. Oversees core vendor and hosting contracts, drives contract negotiations, evaluates prospective features/alternatives, monitors SLA support performance, ensures appropriate library staff involvement across participating systems, and coordinates onboarding of new systems.

Required Qualifications

Bachelor's degree and over five (5) years related experience required.

Preferred Qualifications

• Master's degree in Information Technology, Cybersecurity, or a related field preferred.
• Experience working within a public library setting or government agency.
• Over five (5) years of varied information technology experience, specifically in web development, CMS management, and/or digital accessibility.
• Strong experience with WordPress, SQL-based databases, and managing vendor-hosted CMS platforms like Revize.

Knowledge, Skills, & Abilities

ABILITIES

Ability to understand and manage hardware and software systems.

Ability to maintain confidentiality regarding information processed, stored, or accessed by systems.

Ability to manage multiple concurrent projects and to reason analytically.

Ability to work with and train people possessing differing levels of technical knowledge.

Ability to prioritize many demands in a fast-moving and constantly changing environment.

KNOWLEDGE

Expert knowledge of web accessibility standards (WCAG 2.1/2.2) and Title II requirements.

SKILLS

Proficiency in WordPress, Google Sites, PHP, HTML, and SQL database management.

Experience with Javascript, CSS, AJAX

Effective verbal and written communication skills and proficiency in writing technical specifications.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at

Equal Employment Opportunity

The University System Office is an equal employment, equal access, and equal opportunity employer. It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status as required by applicable state and federal laws.

For questions or more detailed information regarding this policy, please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

This position does not require security clearance.

Background Check

Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.

For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.

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