ITS is seeking a Technical Lead with experience in robotic process automation products to lead a dynamic team of innovators in support of our government client's Robotic Process Automation (RPA) Platform Project. This position is fully remote.

Responsibilities: Candidates must be highly organized, adaptable, and intellectually curious self-starters who have a passion for innovation and collaboration. The candidate will be responsible for successfully executing project tasks and for ensuring coordination and desired outcomes are accomplished. The environment is dynamic, and flexibility and forward-thinking views are important for success.

1. Provides technical support for RPA platform management and developer
2. Coordinates with government lead and provides updates on project(s) status
3. Innovates on new technology and approaches to address the RPA work
4. Provides technical support for RPA platform management and developers
5. Conducts full security package reviews on all patches, and minor and major releases
6. Provides input and support for the Data Warehouse for platform metrics and development teams’ custom metrics for automations
7. Metrics include – transaction time, run time, return on investment, hours run, uptime, exceptions, etc.
8. Develops and supports the CI/CD pipeline for automations in the review, release, and promotion lifecycle
9. Conducts Data Reliability Framework for RPA
10. Provides RPA status and metrics reporting that includes: Monthly RPA automation metrics reporting, weekly RPA automation status reporting, and data Product Line quarterly scorecards
11. Provides input to RPA strategy and planning sessions to highlight completed program milestones and plans for upcoming fiscal year tasks
12. Manages utilization of, and license tracking for vendor platform
13. Facilitates customer through Authority to Deploy (ATD) process
14. Facilitates customer interaction with system integrator
15. Ensures required documentation (PDD, SDD, Runbook, Test Plan) are delivered by system integrator
16. Assesses issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives

QualificationsRequired Skills and Experience

1. Bachelor’s degree in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Journalism, Marketing, Communications, Operations Research, or related fields
2. 8+ years of experience
3. Or, Master’s Degree may be substituted for 2 years of required experience with a Bachelor’s Degree
4. Experience with robotic process automation
5. Experience working with UI Path
6. Experience managing Agile teams
7. Knowledge of architecture concepts
8. Experience taking requirements and requests and delivering robust solutions, products, and/or recommendations
9. Experience using Jira or similar tool to organize and manage team’s work
10. Experience with Salesforce, SharePoint, and Confluence
11. Product delivery experience within IT organizations
12. Strong analytical and investigative skills
13. Must be able to identify and mitigate program risks, and escalate risks as necessary
14. Must be a problem solver

Preferred Skills and Experience

1. Experience with Kubernetes
2. Experience migrating from on-premise to SAAS
3. Experience working on remote Agile teams

Clearance Required:

1. Ability to obtain and maintain a Suitability / Public Trust clearance

Job Type: Contract

Pay: $70.00 - $90.00 per hour

Expected hours: 40 per week

Schedule:

1. 8 hour shift
2. Monday to Friday

Application Question(s):

1. Please list 2-3 dates and time ranges you would be available for an introductory phone call.

Experience:

1. DevOps: 8 years (Required)

Work Location: Remote

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