The Refugee Specialist is responsible for coordinating the administration of special refugee projects for the New American Welcome Center program. The incumbent will provide analytical, technical, and organizational coordination in the administration of special refugee projects. Lead the coordination of the special refugee project application review and administration processes. Design, develop, and maintain special refugee projects and program promotional and informational materials and coordinate effective communication of services, program requirements, and policies and procedures to interested stakeholders.

Essential Functions:

• Develop and implement policies, procedures, and protocols related to special grants project.

• Monitor and provide reports on all grant project activities.

• Cultivate relationships with refugee serving organizations and stakeholders.

• Nurture positive relationships with partners, families, and community stakeholders, proactively addressing concerns, promoting client satisfaction, and fostering community partnerships.

• Ensure compliance with all applicable regulatory requirements, industry best practices, and maintaining a culture of excellence and continuous improvement.

• Collaborate with stakeholders to determine project needs and opportunities within targeted communities.

• Perform administrative duties to support the program as needed.

2. Relationships:

This position reports to the Executive Director of Social Responsibility who reports to the VP of Social Responsibility. The incumbent interacts regularly with youth, families, community partners/agencies, educators, volunteers and other YMCA program staff.

4. Qualifications:

Required

• Minimum of 1 year of experience advocating for and/or engaging with refugee individuals, youths, and families.

• Excellent relationship building, trust building, problem-solving, and interpersonal communication skills.

• Demonstrated ability to collaborate with various groups to achieve a desired end result.

• Ability to be highly organized, determine priorities, balance a variety of duties at the same time, and work under time pressure.

• Must be able to work in an independent and self-directed manner

• Ability to work cooperatively with individuals from diverse backgrounds.

• Strong Microsoft Office skills including Excel, Word, SharePoint, Teams and Outlook.

Preferred

• Multilingual

• Bachelor degree in accounting, business, or related field

5. Work Conditions:

• Ability to travel locally for meetings, community events, on-site community visits.

6. Additional Notes:

This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from the Sr. Director of Social Responsibility or their representatives in completing projects or performing duties deemed necessary for the branch, camp, or Association success.

Diversity, Equity and Inclusion Pledge

The Y of the North is committed to the work and everyday practices of eliminating disparities and eradicating of unjust systems to become a multicultural, anti-racist and anti-oppressive organization. YMCA of the North team members and volunteers must exemplify the association’s mission, vision and values of caring, equity, honesty, respect and responsibility.

The YMCA of the North continues to develop plans and strategies to ensure team members and volunteers reflect the demographics of the communities we serve. We will continually conduct institutional racism and oppression review of our policies, procedures and practices in recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; layoffs; terminations; and the ongoing development of a multicultural, anti-racist and anti-oppressive work environment and culture that promotes equity and respect for the human dignity of all. We value and respect this diversity and choose to be inclusive through our acceptance of all.

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