The JUDGE GROUP has partnered with a leading financial services company to find a Program Manager or Program Analyst of Banking Products for their corporate office based in the Sacramento area. This is a full time, direct hire position with competitive salary, annual bonus, great benefits, and offers a hybrid/remote work option.

***Qualified candidate should send their resumes directly to bschoedl@judge.com for faster consideration***

DETAILED JOB SUMMARY:

The Program Manager of Banking Products is responsible for the development and management of the company’s checking and savings product suite. At a high level, the position is responsible for driving strategic growth through a suite of competitive, streamlined, and value-oriented financial solutions for each market segment/geo-market/delivery channel throughout the financial lives of members and consumers. 

Utilizing a data-driven member-centric approach, this position will work cross functionally to manage the end-to-end delivery of deposit products, from learning and development, and member education, to marketing/positioning/value propositions, point-of-sale, implementation/execution, servicing and reporting. The Program Manager of Banking Products will be the subject matter expert for the deposit product suite and will possess strong technical and business competencies. 

As the lead on product-related projects, the position will directly contribute to achieving the strategic goals of the company through the introduction of new products, enhancement of existing products, and retiring or sunsetting products, as necessary, with an end goal of a simple, streamlined suite of financial solutions. Successful Key Result Areas include membership growth, product and services engagement, member satisfaction, brand awareness and revenue and profitability growth. 

WHAT YOU WILL DO:

• As an individual contributor, work cross-functionally with key stakeholders including but not limited to Learning and Development, Enterprise Risk, compliance and audit, operations, finance, marketing communications, Digital Channel Delivery, Project Management Office, Information Technology and business owners through the complete product development and product management cycle.
• Assist in the development of a 3-year strategic product plan informed by organization’s Financial Plan and organizational priorities and goals, Voice of the Member (via member surveys, qualitative and quantitative research, social media), competitive landscape and industry trends.
• Maintain a solid understanding of state and federal laws and regulations and trends related to company compliance including bank secrecy and anti-money laundering laws and others relevant to the position.
• Ensure requisite member communication occurs in a timely manner per regulatory requirements with respect to episodic product changes and required recurring communications. 
• Assist in the development of policies and procedures as it relates to product development and management.  Ensure Audit requests for information and necessary remediation are executed in a timely manner. 
• Engage key stakeholders to establish and manage risk management processes and develop a standardized approach for new product launches and enhancements to existing products to effectively measure, monitor and control risks consistent with regulatory guidance.   
• As the subject matter expert, develop, maintain and fully understand and communicate product features and benefits in the context of the Brand Promise. 
• Work with Learning and Development/Human Resources and Financial Education to ensure relevant staff, members and consumers in the community understand the features and benefits of the product suite, their value propositions and how they improve member financial well-being.
• Participate in establishing annual Key Performance Indicators and objectives for each product and work with the analytics team to develop management reports to track progress monthly or more often as needed as well as produce and share financial analyses, projections, and pro-forma.
• Via internal Information and Action Reports, create and recommend new products and enhancements to existing products informed by data/analysis, demographic trends, research techniques and competitive offerings utilizing a digital first approach.
• Along with the marketing communications team, define and evolve product value propositions and key product messages.
• Identify and address gaps in the product line and execute graduation strategies and ladder protocols throughout the member lifecycle. Provide recommendations to management on product pricing strategy and develop methods to track the progress of recommendations.
• Stay abreast of trends through reading and socializing relevant information/publications and attendance at industry forums, seminars, and conferences. Travel may be required.

WHAT YOU MUST HAVE:

• Bachelor’s degree in product management/design, business administration, marketing, or related field.
• At least 3 years of working experience in product or program analysis in the banking or financial services industry, preferably in deposit products.
• Experience and competencies as it relates to the development and execution of product strategies and objectives.
• Self-motivated with excellent analytical and relationship skills.
• Knowledge of deposit products, services, policies, and procedures.
• Ability to collect data, establish facts and draw valid conclusions.
• Ability to formulate ideas and recommendations.
• Strong report writing and presentation skills.
• Great communication skills both written and verbal.

LICENSES/CERTIFICATIONS:

• Project Management Professional (PMP) certification preferred.

Contact:

bschoedl@judge.com?subject=Program%20Manager%20%E2%80%93%20Banking%20Products