Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.

The Paula M. Trienens Institute for Sustainability & Energy Undergraduate Certificate Program provides a means for Northwestern students to pursue interdisciplinary instruction in the increasingly important areas of sustainability and energy during their undergraduate coursework, while signaling broad topic proficiency to potential future employers. Consisting of the three core undergraduate Trienens Institute courses and four electives from a pre-approved selection of 60+ offerings. Approximately 300-400 students per year apply for Institute course offerings. The Program Coordinator will manage the day-to-day operations and outreach for the Trienens Undergraduate Certificate Program as well as program management for faculty member Professor Michael Wasielewski in support of his duties with both the Department of Chemistry and the Energy Frontier Research Center (EFRC) CMQT an affiliate of the Trienens Institute.

Specific Responsibilities:

Administration

• Manages day to day operations of the Certificate Program.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Compiles & analyzes data; prepares reports.
• Reviews processes and recommends changes as appropriate into administrative, recruitment, marketing, and educational components.
• Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
• Processes Visas as required for incoming Center/Dept. postdocs as well as renewals.

Budgets & Financial

• Maintains budget & associated analysis & reports.
• analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
• Processing orders, expense reports, vouchers, non-citizen reimbursements, change orders, vendor set-up, capital equipment, deposits.
• Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.

Communication, Outreach & Recruitment

• Delivers coordinated, consistent marketing and brand messages.
• Maintains website.
• Incorporates social media and networking into program/project aspects as appropriate.
• Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
• Creates and nurtures relationships with students to develop a network of enthusiastic participants via active participation in the success of program/project.
• Reviews data to recommend future plans to increase participation, engagement, etc.

Evaluation

• Observes program sessions and interacts with participants for purpose of gaining insights, growing and strengthening program knowledge, and optimizing satisfaction.
• Coordinates the collection, analysis & reporting of required information for surveys, review documents.
• Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
• Advises upper management regarding corrective actions required as a result of surveys or other indicators.

Events

• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Faculty Support

• Coordinates faculty support processes including communication & visits.
• Arranges colloquium & seminar coordination, & faculty travel planning.
• Supports faculty with classroom coordination, evaluations, and grading.

Grants & Contracts

• Prepares and maintains supporting documents for faculty proposal submission, such as biosketch, current & pending, publications, etc..
• Assists with preparation for external/internal annual progress reports.

Human Resources

• Ensures human resources programs, policies, & procedures are implemented & consistently applied.
• Assists with onboarding of postdocs in Center/Department.
• Maintains excellent working relationship with Office of Human Resources.

Program Development

• Manages program, seminars, presentations, workshops, learning experiences, etc. based on goals/objectives.
• Manages quality and continued growth and expansion of student participants.
• Reviews programs/projects to increase efficiencies to support growth.
• Manages speaker selection, communication, and topic development.
• Collaborates with team to implement program/project updates and improvements.

Strategic Planning

• Administers & maintains existing strategic plans.
• Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.

Student Support

• Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc.
• Assists students regarding admissions, academic, career and development matters.
• Interviews and screens applicants as needed.
• Implements strategy regarding structure, process, & staff support of students in compliance with NU policy.
• Organizes new student activities for the ISEN Undergraduate Certificate Program.
• Tracks data entry of grades into CAESAR, assuring faculty completes process by Program deadline.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Advanced knowledge of office systems such as Microsoft Office.
• Detail oriented with excellent writing and interpersonal skills, high flexibility and ability to work effectively with internal and external constituents, including students, faculty, administrators.
• Understanding of the philosophy, culture, goals and structure of a university.
• Able to prioritize among multiple deadlines and projects simultaneously.
• High level of service orientation in assisting students, faculty and staff, including proactively generating multiple, creative solutions to resolve problems, make nuanced judgements and troubleshoot.
• Ability to work in a team environment, yet self-directed and confident working independently.

Preferred Qualifications:

• Three or more years of related experience.

Target hiring range for this position will be between $55,000 - $62,000 per year. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

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