Job Title: PACS/RIS Implementation Engineer – Diagnostic Imaging Software (Healthcare IT)

Contract: 18-month Contract

Location: Remote (with occasional travel)

About the Role

We’re seeking a Healthcare Implementation Engineer to join our Diagnostics team, focusing on PACS/RIS integration, radiology workflow implementation, and technical software support for mission-critical healthcare environments. You’ll play a key role in deploying, configuring, and troubleshooting imaging software solutions across customer systems in hospitals and diagnostic centers.

What You’ll Do

• Lead the implementation, configuration, and validation of diagnostic imaging and healthcare applications on client environments
• Collaborate cross-functionally with project teams to deliver seamless integration of PACS, RIS, EMR, and radiology workflow solutions
• Provide Tier II/III support for production systems, including Windows, SQL, IIS, Active Directory, and network components
• Analyze logs and network traffic to resolve application stability and performance issues
• Conduct on-premise server/workstation installs with high attention to healthcare security and compliance standards
• Actively contribute to documentation, process improvements, and internal training

What We’re Looking For

• 3 + years in healthcare IT support, software implementation, or systems integration
• Hands-on experience with PACS/RIS systems (e.g., Visage, GE, Philips, Agfa)
• Strong background in Windows stack troubleshooting (Windows Server, IIS, SQL, AD)
• Working knowledge of radiology workflows, EMRs, and clinical systems
• Experience with SQL query writing, system performance tuning, and diagnostics
• Excellent communication skills and ability to lead technical conversations with customers
• Availability for on-call support rotations (24/7 occasional) and limited travel

Nice to Have

• Familiarity with HL7, DICOM, and imaging standards
• Background supporting Nuance or similar diagnostic software platforms
• Certifications in Microsoft, Cisco, VMware, or healthcare IT a plus

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