This position is responsible for company’s enterprise network infrastructure. A successful candidate for this role will have strong project management/organization skills, the ability to context switch at a high level and provide excellent customer support to complement his/her technical skills. This individual will work with a variety of teams that help support the growth of our company as well as other infrastructure engineers to help design, implement, and maintain company’s enterprise network.
Responsibilities
- Function as an escalation point for our Client Operations team
- Maintain network availability
- Manage and maintain incoming ticket queue
- Have ownership of our enterprise network deployments (rack and stack to configuration)
- Order and track carrier circuits, networking hardware; maintain vendor relationships
- Develop and track key metrics and log data for response and review
- Participate in an on call rotation
Requirements
- 3-5 years experience in networking
- CCNA certified or equivalent level of knowledge
- Strong understand of routing and switching protocols
- Experience with high-availability service design models
- Experience with cloud providers such as AWS
- Experience with Palo Alto Network and/or Fortinet Firewalls,
- Experience with Aruba and/or Meraki wireless infrastructure and other major networking hardware vendors
- Ability to analyze network packet traces/captures
- Well-versed in enterprise policies, guidelines, and standards
- Ability to create network diagrams, documentation, MOP’s and runbooks.
- Experience with Optical Transport Networks is a plus
- Basic knowledge of shell scripting and programming languages such a PERL, or Python is a plus
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Retirement Plan (401k, IRA)
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