Skillable is a 100% remote and virtual tech company that’s modernizing the world of training. Come share your professional magic with highly talented, drive and fun colleagues who believe in the power of “skilling.” Experience what a true team focused on doing the right thing feels like!

Our people and talent are what make us great and fun! We work together to create amazing solutions and experiences for our customers and their clients. We utilize our employees’ personal strengths to help our company grow and ensure our team is living their best, authentic life. We don’t just share our appreciation for our team members once a year with a branded mug—it’s shared on a daily basis. Our remote work environment blends the demands of work and life without the added pressure of commuting or feeling guilty about leaving early to visit the dentist.

Come work with us and learn what teamwork and integrity blended with an emphasis on well-being and balance can do for your career!

The Lab Architect is responsible for the day-to-day resource organization, guidance, and support of the Custom Lab Development team. They will represent the Lab Development Group within the Professional Services organization, other departments, customers, and prospects. This person will support customer and partner conversations in the sales cycle to identify needs and scoping efforts for hands-on lab development projects and identify other potential avenues for Professional Services engagements. Additionally, the Lab Architect will identify lab requirements based on customer needs, environment, and other technical criteria.

Responsibilities
 

• Drive organization around resources and execution of daily tasks of the Custom Lab Development team from a technical point of view to assist lab developers and project managers.
• Ensure the technical components of every Skillable hands-on lab provides high quality learning experiences that map to customer needs and satisfaction by working with the lab developers.
• Work with the Custom Lab Development team and other teams within the Lab Development group to refine and accelerate our hands-on lab development process, lead and support coaching sessions, and proactively identify and document platform improvements.
• Assist in writing PowerShell/BASH scripts to deploy configurations to local virtual machines and cloud platforms.
• Use the features of the Skillable platform to create the best learner experience.
• Support the lab creation process from development, QA, to production for every project.
• Maintain a proactive and open line of communication with the project team for all content efforts.
• Share recommendations for platform improvements.
• Learn a broad range of cloud and on-premises platforms, including Microsoft Azure, AWS, Google Cloud Platform, VMware, Hyper-V, Linux, Docker, and other container platforms.
• Serve as a resource on existing and emerging technologies as they relate to Skillable solutions.
• Ensure on-going learning and understanding of the products and solutions offered by Skillable and as needed, advise on solutions during customer conversations and, when applicable, provide expertise on technologies that are the subject of hands-on lab projects.
• Participate in extended and continuing education, research, and competitive analysis to understand the learning and EdTech market.
• Mentor and guide team members as requested.
• Determine services and features to be included in course lab exercises, based on intended audience profile, learning objectives, best practices, and strategic initiatives.
• Ensure proper documentation of processes and procedures is created and available.
• Help promote Professional Services and Lab Development offerings with other internal departments.
• Work with other departments in customer facing conversations on new and existing relationships.
• Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis.
• Other strategic business initiatives or special cross-functional project involvement as required.
   

Qualifications
 

• Bachelor’s degree or relevant professional experience
• 10+ years of experience in a technical environment that can be a combination of positions such as: Lab Development, Systems Administration, Systems Automation, and Support Engineering.
• Experience with Skillable Studio and larger Skillable product solutions is highly desirable.
• Experience using PowerShell, Bash, and Python to query endpoints or automate solutions.
• Experience using CSS and JavaScript a plus.
• Experience coordinating a team of stakeholders for resourcing multiple projects.
• Technical skills across a broad range of cloud and on-premises platforms, including experience with Microsoft Azure, AWS, VMware, Hyper-V, Linux, and Docker. Working knowledge of Google Cloud Platform and others is helpful.
• Experience in DevOps and related disciplines highly desired.
• Ability and willingness to participate in multiple technical projects concurrently.
• Desire and ability to work in a fast-paced environment.
• Experience developing training curriculum, training aides, and other self-paced or instructor led training content is a substantial benefit.
   

Salary Range

The base salary for this position is $120,000 - $150,000 annually. Consistent with applicable laws, compensation will be determined based on the candidate's level, relevant skills, qualifications, and experience along with requirements for the position and annual financial plans.

Skillable is a distributed first team with employees working across the U.S., and we do not consider geography when determining compensation ranges.

Please note that it is not typical for an individual to be hired at or near the top of the range. Skillable reserves the right to modify this compensation range at any time.

What’s in it for You? Rewards and Perks

Requirements

We believe in providing a suite of benefits that ensure our employees know we appreciate them as people first. Skillable wants to be a company that promotes physical, emotional and all around well-being through our benefit offerings! Subject to eligibility requirements, the Company offers comprehensive benefits including:
 

• Fully remote with a monthly stipend to pay for office services and supplies
• Medical (2 plan options), dental (2 plan options), vision, health savings account with generous employer contributions, healthcare spending accounts, dependent care spending accounts, EAP, group paid life insurance, group paid STD and LTD and voluntary life/AD&D insurance, accident and critical illness options.
• 401(k) with Company match, tuition reimbursement, healthy lifestyle reimbursements.
• Open PTO, Paid holidays, bereavement leave, parental leave, caregiver leave and paid FMLA leave.
• Friends and Family Friday to end our standard workweek at 2pm local time; Full company closure during the 4th of July holiday week.
• Access to pet insurance; Access for employees and dependents to Skillable learning opportunities through our product and more!
   

Working Conditions

The job conditions for this position are in a remote home office setting, requiring a space that supports privacy and focus to attend to regular and frequent video and voice calls. Employees in this position use PC and phone on an on-going basis throughout the day. Periodic travel may be required equaling up to approximately 10% of the time.

Skillable can only hire potential candidates with a primary residence in the following States: AZ, CA, CO, FL, GA, ID, IN, KY, MA, ME, MI, MO, NC, ND, NH, NV, NY, OH, OK, SC, TN, TX, UT, WA, WI.

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