Our client is a busy clinic in Sterling, Virginia and they need a temporary Front Desk Receptionist to check-in, check-out and schedule patients.
As a Front Desk Receptionist, you will:
• Greet patients and visitors, communicates wait times and directs them accordingly.
• Obtain authorization as needed to process patients for services needed.
• Check patients in appropriate patient management system in accordance with client company protocols.
• Explain all required forms to patients and ensures proper completion of all paperwork.
• Answer incoming telephone lines in accordance with company procedures and directs the caller accordingly.
• Check out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
• Files paperwork, medical records and correspondence according to defined company procedure.
• Manage dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
• Follow HIPAA guidelines and safety rules
• Complete processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.
• Assist in maintaining a neat, clean and orderly appearance throughout the facility.