Description

Field Service Technician (Remote)

Work Mode: Remote

Location: Remote with full-time travel; Area supported Michigan (Greater Kalamazoo, MI) 

Opportunity

Ensure maximum availability of INNIO gas engines, TPI RNG Solutions, MAN gas engines, and related plants through maintenance, troubleshooting, and fault rectification. 
 

Specific Responsibilities: 

Deliver an efficient and cost-effective service to customers, to ensure that:

• Maintain OEM certification status by keeping up to date with E-trainings, classroom training, and practical hands-on field tasks.
• Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, troubleshooting, and fault rectification.
• Scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of parts and engine unavailability.
• After-hours callouts are responded to promptly.
• Oil samples are taken, labeled, and dispatched to the laboratory by agreed standards and procedures.
• Parts are selected, ordered, and used correctly, with any parts that prove unnecessary being returned to the warehouse to keep wastage to an absolute minimum.
• Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.

Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.

Document all site visits and complete service reports by agreed quality standards and timescales.

Protect and develop the industry standing of Clarke Energy by:

• Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
  maintaining a high level of site housekeeping and presentation.
• Ensuring that company-supplied equipment is well maintained and kept at a high standard of cleanliness.
• Maintaining tools in a good and safe working order and calibrated as required.
• Support the Service Manager by supervising and training Apprentices and new employees as required.
• Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.

Skills/Requirements

• High level of skill working in the field with a minimum of 5 years of field service experience.
• Electrical and/or mechanical knowledge.
• Willing to travel extensively and work alone.
• Willing to work overtime and weekends when required and travel away from home up to 80% of the year Monday - Friday.
• Reasonable level of IT skills.

Preferred Skills: 

• Power generation knowledge and experience
• Gas engine knowledge and experience.

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Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.  So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.  

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.  

On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024. Thank you for your interest in joining our growing team as we embark on the next phase of growth!