About us

For nearly 40 years, Connections for the Homeless has served and catalyzed our community to end homelessness, one person at a time. Each year we provide eviction prevention, shelter, and housing services to 4,000 people from across north suburban Cook County. Beyond providing direct services we also operate a robust advocacy and community organizing program to address the root causes of homelessness. The COVID pandemic accelerated our growth in the depth and breadth of services we offer and the organizational infrastructure to sustain this highly impactful organization. Connections is a radically reshaped organization deeply committed to demonstrating our core values in all relationships with participants, colleagues, donors, partners, and volunteers.

Summary of Position:

The Facilities Manager directs and leads the work of the Facilities Staff, including the initiation and completion of facility cleaning, facility maintenance and facility projects. Manager must be fluent in both English and Spanish. This is a hands-on working management position that deals with the day-to-day operations of Connections’ seven facilities. Manager must be able to safely lift and position up to 50 pounds, and the job entails bending, kneeling and reaching, often in awkward or tiring positions. Manager is adaptable in a fast-paced atmosphere, works well in a team environment, and thrives on responsibilities that sustain a safe, well organized, growth oriented, effective, and efficient operation.

Specific Duties:

Facility Custodial + Maintenance Management (40%) •

Ensure adequate staffing coverage is provided, setting and continually improving the standards of excellence for daily routine cleaning and ensuring the appearance of the facilities is as close to perfect as possible

• Recruit, train, schedule and supervise Facilities Specialists • Work closely with all departments to meet facility needs and ensure safe and well-maintained buildings

• Act as liaison to contract vendors, including but not limited to custodial, extermination, landscaping, and snow removal

Facility Maintenance (40%)

• Perform annual and ongoing preventative maintenance across Connections’ seven primary facilities

• Respond to maintenance requests, understanding how to appropriately prioritize requests and escalate issues that may require external support to resolve

• Demonstrate a knowledge of handy-man skills and tools and an ability to train staff members on proper use of tools

• Assist in developing annual maintenance plans and maintenance improvement plans

General Operational Support (10%)

• Provide administrative support to the Operations department including scheduling, managing maintenance requests, assisting with invoices, and submitting payroll

• Ensure operations-related supplies are inventoried and ordered as needed • Assist with moving and transportation of agency equipment, furniture, and supplies between program locations and storage facilities

Teamwork (10%)

• Maintain a “team first” outlook, supporting the success of the entire organization and its mission in attitude, ideas, and actions

• Act as a key member of the Operations team and back-up to assist in coverage and management of Facilities Staff and projects

• Develop and maintain strong and professional relationships with fellow Staff, as well as Participants and Volunteers through effective, and cross functional, communication and collaboration Knowledge, Skills + Abilities

• Understanding of cleaning processes, especially in hotel-format settings • Understanding of HVAC, electrical and plumbing systems

• Understanding of building codes, safety practices and standards

• Proven track record of engaging and building relationships with vendors

• Demonstrate initiative represented by a sense of urgency, energy, enthusiasm, attention to detail, and follow up

• Exceptional work ethic and track record of personal achievement

• Quick, sound, and decisive decision-maker in rapidly changing conditions; anticipating, addressing, and solving problems

• Available to work all assigned shifts, arriving on time and prepared

• Adhere to the Core Values and Code of Conduct for Connections for the Homeless

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person

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