We pride ourselves on providing an exceptional dining experience, combining innovative cuisine with outstanding customer service in a welcoming and vibrant atmosphere. As we continue to grow, we’re looking for a dynamic and experienced General Manager with a strong marketing background to join our leadership team. If you’re passionate about both restaurant operations and creative marketing strategies, we’d love to meet you!

Position Overview: The General Manager (GM) will oversee the day-to-day operations of our restaurant, ensuring a high level of customer satisfaction, efficient management of staff, and profitability. Additionally, the GM will play a key role in developing and implementing marketing strategies to drive traffic, enhance brand visibility, and create memorable experiences for our guests. This position requires a hands-on leader who is not only adept at running operations but also has a deep understanding of modern marketing tactics, both digital and traditional.

Key Responsibilities:

• Restaurant Operations Management:
• Oversee daily restaurant operations, ensuring high standards of food quality, service, and cleanliness.
• Manage staffing levels, including recruitment, training, and scheduling.
• Implement and enforce health and safety regulations, ensuring compliance with local codes.
• Monitor inventory and manage supplier relationships to control costs and maintain quality.
• Handle customer complaints and ensure customer satisfaction is maintained at all times.
• Marketing and Branding:
• Develop and execute comprehensive marketing strategies to increase brand visibility, attract new customers, and retain loyal patrons.
• Manage social media channels, creating engaging content and building an online community.
• Work with local media outlets, influencers, and event organizers to promote the restaurant through various PR initiatives.
• Plan and execute marketing campaigns, promotions, and events that drive business growth and seasonal traffic.
• Analyze customer data and market trends to continually refine marketing efforts and maximize ROI.
• Financial Management:
• Monitor and analyze financial performance, creating and maintaining budgets.
• Implement cost-control measures to ensure profitability while maintaining high-quality service and food standards.
• Analyze and report on financial metrics including revenue, labor costs, and overhead.
• Team Leadership and Development:
• Lead, motivate, and inspire a team of managers, chefs, and front-of-house staff.
• Provide ongoing training and professional development to ensure team members are equipped to deliver exceptional customer experiences.
• Foster a positive, inclusive work culture that aligns with the restaurant's values.
• Customer Experience:
• Maintain a strong focus on guest experience, ensuring that all customers have an outstanding visit.
• Regularly interact with guests, gathering feedback and ensuring their needs are met.
• Innovate and improve service offerings based on guest insights and trends.

Qualifications:

• Proven experience as a General Manager, Restaurant Manager, or similar role, with a strong understanding of restaurant operations and marketing.
• A solid marketing background, including experience with digital marketing, social media, SEO, email campaigns, and event promotions.
• Exceptional leadership, organizational, and communication skills.
• Ability to analyze data, create reports, and adjust strategies based on key performance indicators.
• Knowledge of industry trends, customer preferences, and competitor activity.
• Strong financial acumen with experience in budgeting, forecasting, and managing P&L statements.
• A passion for food, hospitality, and providing an exceptional customer experience.
• Flexibility to work nights, weekends, and holidays as needed.

Preferred Skills:

• Experience with marketing automation tools, website management, and content creation.
• Knowledge of local food and beverage industry trends.
• Strong network of local contacts (media, influencers, event planners

Job Type: Full-time

Pay: $50,000.00 - $70,499.00 per year

Ability to Relocate:

• Bronx, NY 10461: Relocate before starting work (Required)

Work Location: In person

Are you looking for more jobs nearby? Find your favorite jobs now by visiting our online jobs page.