2 years of experience in business intelligence or insights
Project management experience in a commercial setting
Additional Preferred Requirements:
Deep understanding of multi-channel marketing strategies
Ability to influence without authority
Demonstrated ability to stretching organization towards omnichannel capabilities
Deep understanding of the digital eco-system as well as data segmentation, plus a general comfort working with ‘big data’
Strong business acumen and process optimization mindset, strong analytical and change management skills
Highly analytical with A/B testing mindset, analyzing, and optimizing in-market performance
Job Description:
Develop and help operationalize SBU-wide digital and omnichannel initiatives to drive measurable impact, scale, and velocity (e.g.: NBA/NBX & data driven customer experience experimentation)
Execute impactful Omnichannel campaigns in partnership with Brand, CXDI, Tech, CI, Data Ops, agency, and cross-functional partners using existing and future capabilities
Analyze friction in the current customer experience, and in partnership with brand and digital leads, Omnichannel recommendations to resolve them
Conduct agile, continuous omnichannel assessment of effectiveness and opportunities to optimize
Conduct ongoing experiments with clear hypothesis, KPI’s and measurement plans in partnership with CI, CXDI, Data Operations, agency partners and cross-functional stakeholders
Lead execution of innovation proof of concepts
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records