Customer Service Specialist Job in Greenville, IL | Yulys
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Job Title: Customer Service Specialist

Company Name: Gateway Digital Media Group
Salary: $ 50,000.00
-
$ 110,000.00 Yearly
Job Industry: Content Writing
Job Type: Full time
WorkPlace Type: On-Site
Location: Greenville, IL, United States
Required Candidates: 1 Candidates
Skills:
Brand Voice Development
Clarity & Conciseness
Product Descriptions
Job Description:

Attention all ambitious sales and marketing professionals! Are you looking for a dynamic and challenging role in the digital advertising and marketing industry? Gateway Digital Media Group (GTWY) is seeking a motivated Digital Marketing and Client Relations Specialist to join our team!

This role combines creative ad creation, client relationship management, business development, and technology management. If you thrive in a fast-paced environment and are passionate about digital marketing, we want to hear from you!

Key Responsibilities:

Ad Creation and Campaign Management:

  • Develop compelling ad copy with attention-grabbing headlines and clear calls to action.
  • Create eye-catching, on-brand visuals supporting the messaging.
  • Stay informed about ad specs and best practices across platforms (social, search, display, etc.).
  • Innovate with fresh, standout ad concepts and optimize based on performance data.
  • Ensure quick turnaround on ad creation and deployment to meet tight deadlines.

Client Relations:

  • Develop and maintain positive, trust-based relationships with clients.
  • Communicate effectively, both verbally and in writing, to understand client needs.
  • Respond promptly and professionally to client inquiries and requests.
  • Advocate for clients by elevating important issues to appropriate teams.

Business Development Support:

  • Attend GTWY networking events to develop new business relationships and leads.
  • Set appointments with potential clients interested in GTWY’s products/services.
  • Nurture prospect relationships through persistent, professional follow-up.
  • Upsell current clients on additional products/services to expand account revenues.
  • Maintain accurate opportunity/pipeline data within the CRM system.

Venue Technology Management:

  • Manage indoor digital billboards throughout the venue partner locations.
  • Conduct regular checks on TV screens, media players, networks, etc., to ensure optimal performance.
  • Respond promptly to technical issues or outages and troubleshoot hands-on.

If you are an innovative thinker with a passion for digital marketing and technology, and you thrive in a collaborative environment, apply now to join the GTWY team. Together, we can achieve great things!

Job Types: Full-time, Part-time

Pay: $50,000.00 - $110,000.00 per year

Benefits:

  • Flexible schedule

Shift:

  • Day shift

Experience:

  • marketing: 1 year (Preferred)

Ability to Commute:

  • Greenville, IL 62246 (Required)

Work Location: In person

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