LA Showroom is the premier online wholesale fashion clothing marketplace. We bring designers, apparel manufacturers and distributors together with buyers from around the world by offering pre-screened collections of wholesale boutique clothing and through virtual showrooms. New fashion designers, manufacturers and distributors are added every week to offer the latest in wholesale fashion clothing and accessories.

Responsibilities

Provide assistance to buyers through registration, documentation, and approval process in courteous and professional manner
Manage incoming calls and email inquiries to identify and assess customers' needs to provide accurate and timely assistance
Handle complaints and provide assistance within company guidelines and policies
Document and escalate technical issues with recommendations
Work collaboratively with different teams within LA Showroom to enhance customer experience and assure quality of the LA Showroom brand/services.

Qualifications

Customer service experience required
Excellent verbal (telephone) and written communication skills
Able to courteously handle large volume of phone calls and emails
Computer, MS Office skills required
High school diploma required; some college preferred
Spanish speaker preferred but not required

Benefits

Health Insurance PPO Plans (Medical, Dental, Vision, & Life)
PTO - 15 days
401(k)
12 Paid Holidays
Company paid lunch
Fully stocked kitchen (coffee, drinks, and snacks)

Pay range

The pay range for this position in Los Angeles, CA is $20.00 - $23.00/hour; however, base pay offered may vary depending on job-related knowledge, skills and experience.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work setting:

In-person
Office

Ability to commute/relocate:

Los Angeles, CA 90011: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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Job Title: Customer Service Representative

Company Name: LA Showroom

Salary: USD 20.00
-
USD 23.00

Job Industry: Fashion Designing

Job Type: Full time

WorkPlace Type: On-Site

Location: Los Angeles, California, United States

Job Description:

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Job Title: Customer Service Representative

Company Name: LA Showroom

Salary: USD 20.00 - USD 23.00

Job Industry: Fashion Designing

Job Type: Full time

WorkPlace Type: On-Site

Location: Los Angeles, California, United States

Job Description:

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