LOCAL candidates only. No REMOTE work. MUST have US work authorization

Work Scheduled is one weekend day Sat or Sun + 4 flex weekdays.

Morning Shift - 7am-4:30pm
Night Shift - 11pm-7:30am

Area:

The Trust & Safety team is comprised of an elite group of policy gurus, critical thinkers, specialists, and admins, whose mandate is keeping our clients social media content compliant through crafting, debating, implementing, adjusting, and enforcing, content policy.

Role:

As a VACO SF Trust & Safety Associate, you will be responsible for reviewing, analyzing, and applying policies, compliance guidelines, and other standards to escalated content within asked areas (social media content and comments) - ensuring the highest degree of accuracy, timeliness, and professionalism in terms of enforcement and other related workflows.

In addition, you will be responsible for carrying out other key policy operations functions, from working cross functionally to train and support other teams within Trust & Safety and Policy Enforcement, to collaborating with other team members to drive impactful improvements in the team's processes and tools.

Responsibilities:

Maintain a high level of familiarity with client policy verticals which includes compliance guidelines
Review escalated and user-reported content for compliance with client policy guidelines
Meet and/or exceed ambitious core work targets
Identify global & local trends and monitor major violators in the online community
Respond to additional requests and projects as needed

Requirements:

Outstanding written and verbal communication skills
Demonstrable capacity for critical thinking, analysis, and attention to detail
Strong work ethic in both an individual and collaborative environment
Ability to thrive in a fast-paced workplace