Imagine a world where nearly half of patients in need of durable medical equipment (DME) in a hospital discharge don’t get it on time. Picture the struggle of these individuals - not just in hospitals, but also in clinics and homes across the country. This is the harsh reality of our current healthcare system, where a convoluted ordering process and over-reliance on fax machines lead to inefficiencies, high costs, and poor patient outcomes. In the most extreme cases, not receiving DME can mean life or death.

At Parachute Health, we aim to ensure that any patient can use their insurance card to receive the care they need, on time. By driving transparency and connectivity into every aspect of DME ordering, we are digitizing the industry and making DME delightfully simple.

As a fast-growing, remote-first startup, we are seeking a Senior Technical Program Manager with a deep understanding of payor workflows to execute our Payor Strategy. This is an opportunity to directly contribute to improving the lives of millions of patients and play a pivotal role in our organization.

REQUIREMENTS

Responsibilities:

• Place outbound phone calls to prospective physicians, practices, and support staff at physician offices, multi-specialty clinics, and other ambulatory provider sites.
• Nurture new marketing leads by educating them on the benefits or Parachute, demo the Platform, and ultimately sign new accounts to support our DME supplier expansion.
• Maintain and manage a healthy pipeline of facility opportunities through cold calling, follow-up calls, and emails.
• Close the sale of accounts, sign up all available users, train the users how to use Parachute, and then pass to the Parachute Activation Team to support continued use.
• Act as the subject matter expert on our product offerings/solution development skills with new ambulatory clients.
• Respond, engage, and qualify inbound leads and inquiries.
• Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Requirements:

• 1-2 Years of work experience in Sales, Customer Success, Account Management, or similar roles.
• Bachelor’s Degree or equivalent (preferred)
• Experienced with cold calling to generate SaaS client leads (Healthcare a plus)
• Experience calling into ambulatory environments (preferred)
• Relentless and curious. A can-do attitude and willingness to go the extra mile for our partners and our internal teams.
• An intellectual curiosity to explore the various areas of technology changing the healthcare landscape.
• Enthusiastic about using technology to better patient outcomes.

About You:

• Excellent communication skills and ability to understand our partners’ unique businesses through listening and tailoring a solution that fits their needs.
• Comfortable across different call points; You can seamlessly adjust your conversation based on your audience.
• Coachable. You actively improve from feedback and have a strong urge to get better.
• Never stop hustling to go the extra mile for our partners and our internal teams, always asking questions with a mindset of constant improvement.
• Trustworthy and reliable; Demonstrated ability to quickly build relationships with partners and be there for them when they have questions or take the initiative to bring them something that will help their business.
• Highly motivated with a strong sense of ownership and desire to make an impact and crush expectations.

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Remote-First Company
• Equity Incentive Plan
• Annual Company-Wide Bonus (up to 15%)
• Flexible Vacation Policy
• Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
• Monthly Internet Stipend
• Annual Home Office Stipend
• Co-Working Space Reimbursement

Base Salary Band:

50-60K

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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