MII Media & Marketing is a dynamic Gen-Z owned and operated digital marketing firm with a sharp focus on social media marketing. We believe in reshaping the contours of digital promotion, ensuring your business grows by tapping into the pulse of online audiences. Our goal? Elevating your marketing foundation to superior heights. Strategy and organized management form the backbone of our operations. Trust us to lay down a formidable online presence for your brand – one that stands tall amidst competition. At the core, our team thrives on reliability, open communication, and consistently delivering measurable results.

Position Overview:

As we expand, MII Media & Marketing is on the lookout for an Associate Account Manager, eager to contribute to our mission. Collaborate closely with our Director of Account Management and play a pivotal role in nurturing and magnifying our client relationships.

Key Responsibilities:

Client Relationship Management: Build and sustain client relationships, always striving to exceed their expectations.

Account Strategy: Support in crafting and executing account strategies to ensure consistent client growth.

Operational Execution: Supervise day-to-day account activities, ensuring timely and efficient service delivery.

Feedback Collection: Regularly collect client feedback, channeling it to foster our continuous improvement.

Reporting: Produce periodic reports on account health, offering valuable insights to the leadership team.

Team Collaboration: Work cohesively with cross-functional teams, ensuring a seamless service experience for clients.

Issue Management: Address client queries and concerns promptly, escalating when necessary.

Continuous Learning: Stay abreast with the latest in digital marketing trends, integrating best practices into our solutions.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 1-3 years of experience in account management, particularly in a digital marketing environment.
• Exceptional interpersonal and communication abilities.
• A detail-driven mindset with superior organizational skills.
• Demonstrated ability to manage multiple accounts simultaneously.
• Familiarity with contemporary digital marketing tools and CRM systems.
• A strong commitment to delivering top-tier customer service.

Job Type: Part-time

Pay: $10,000.00 - $30,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• Monday to Friday

Experience:

• Marketing: 2 years (Preferred)

Work Location: Remote