Northside Concepts is seeking several Appointment Setters to join our growing remote team. You will be working alongside our Customer Success and Sales teams to schedule appointments for corporate clients.
Responsibilities
Communicate with prospective and current customers via email, and over the phone
Provide the highest level of customer service during all client interactions
Inform employees of appointments scheduled, rescheduled, or canceled in a timely manner
Accurately determine client needs and goals so that appointments are scheduled with the correct team member
Qualifications
High school degree or equivalent
Experience in a customer-facing position
Proven ability to communicate effectively in both verbal and written communications