This Administrative Specialist position is housed in the Henderson unit office. The primary purpose of this position is to serve as receptionist for the office and is the first point of contact for all visitors and callers to the office. This position also provides
administrative support to team members housed in the Henderson Unit office as they assist persons with disabilities in achieving successful employment outcomes. The job involves a variety of support functions to include, but not limited to, clerical and accounting tasks, receptionist duties, casework assistance, office operations, and records management.

Job responsibilities include the following:
Serve as receptionist for the office, which requires daily contact with the public and answering the telephone
Process authorizations as directed and record invoices, file documents, follow up with vendors, and prepare routine and ad hoc reports as needed
Interact with clients to obtain information at referral for the purpose of completing the initial application and/or providing services during the rehabilitation process
Gather and compile additional information as identified by the counselor to aid in providing sufficient information for the counselors’ assessment and eligibility determination
Make follow-up phone calls to customers to remind of scheduled appointments & process and distribute incoming and outgoing mail
Operate various office equipment – personal computer, printer, copy machine, fax machine, calculator, telephone, and other equipment as needed

Selected applicant needs to have the means to travel as the job requires

The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.

Valid driver’s license is required

About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
Knowledge or experience working with a team
Demonstrated experience performing routine office support functions
Demonstrated experience working with the public
Management Preferences
Demonstrated experience performing routine office support functions
Demonstrated experience working with the public

Please refer to the link below for additional application tips:
https://oshr.nc.gov/work-for-nc/how-do-i-get-job

Minimum Education and Experience Requirements

High School Diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
Equivalent combination of education and experience.