With 25 years of changing HCP behaviors, Avant Healthcare’s approach to medical education is deeply experiential. We know our customers’ customers. We know their preferences, their journey, and we craft compelling messages to deliver to them at each stop along the way. From initial brainstorming to sales force education to Vis Aids to HCP follow-up emails, we’ve got it covered. We tell powerful stories that bring scientific data to life—and change behaviors.

The Account Executive (AE) crushes it. Smart, dedicated, fearless, the AE is unafraid to push back against the status quo to get it done better and faster. This person thrives in uncertainty, works quickly, hasn’t met a barrier they can’t destroy, and doesn’t need a playbook to get touchdowns, home runs, or hole-in-ones. The AE is results-driven and understands it’s all about the customer.

Working in cross-functional collaborations, the AE knows how to get the most out of the people they work with. They know when to push, when to high-five, when to encourage, when to give a disappointed-in-you face. The AE has a devastating disappointed-in-you face—they are highly accountable and hold others accountable.      

Finally, the AE knows that innovation is more than a buzzword—they’re looking for ground-breaking solutions to problems in our ground-breaking times—and they’re endlessly curious. They sometimes stay up late at night, curious about what makes their team tick and how to better meet their customer needs. The AE also obsesses over quality without missing the big picture. In other words, the AE gets it done.    

Essential Functions

• Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and services 
  • Act as liaison between client and project teams 
  • Ensure strategic objectives are met with each client project 
  • Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and attention to buying signals 
  • Actively participate in strategic brainstorming sessions and annual strategic planning 
• Quarterback all campaign and project execution ensuring quality and consistency across all channels, projects, and agencies
• Partner with client review team to obtain medical, legal, and regulatory approval on all materials 
• Monitor the real-time performance of tactical execution recommending enhancements to deliver results for each project
• Maintain business growth mindset

Additional Functions

• Travel: this position requires moderate overnight/weekend travel (up to 15% based upon client and program geography); the AE provides on-site leadership of program management at events
• Work schedule/hours: this position requires occasional nonstandard work hours (up to 40% based upon account) in accordance with project needs, deadlines, deliverables, and urgent client requests
• Perform other duties and responsibilities as assigned by management

Education and Experience

• BA/BS or equivalent required
• 1-2 years of agency experience required
• 1+ years of client services/customer management experience required
• 1+ years in pharmaceutical/biotech/healthcare marketing required
• Leadership experience preferred