Major Responsibilities Include
- Travel to/from customer worksites
- Diagnose, fix, install and/or clean customer equipment
- Consistent on-time FT attendance
- Flexible with schedule changes
- Excellent communication - verbal, written, face-to-face, radio
- Familiar with service areas and able to follow directions
- Cleanliness and organization
- Available for on-call rotation
- Follow good safety practices
- Positive, can-do attitude
SKILLS - comfort with technology (controls, tablets, iPhone, etc.), mechanical aptitude, solid troubleshooting skills, knowledge of equipment (old, new and developing)
ABILITIES - honesty, inquisitiveness, logic, flexibility, pride in your work well done, caring demeanor (customers, coworkers, communities, environment), empathy, work as part of a team or independently
WORK ENVIRONMENT - exposed to weather conditions, noise, temperature, all types of customer locations (home, garage, business, basements, crawl spaces, utility closets, etc.) inside and outside
PHYSICAL/MENTAL DEMANDS - walk, sit use hands to finger, handle or feel objects, tools or controls; reach w/hands and arms; balance; stoop; talk; hear; lift/move up to 75 pounds alone; move 76+ pounds with assistance; close-distance-color-peripheral vision; depth perception; ability to adjust focus; perform simultaneous tasks
LICENSING / CREDENTIALS - Insurable driver's license for traveling to customer sites, Hazmat endorsement for LP, Silver Certificate for oil and/or CETP Certifications for LP, plumbing and/or electrical licenses a plus
EDUCATION AND WORK EXPERIENCE - minimum of 2 years field work
LOCATION - Morrisville, Montpelier, Waterbury or Swanton areas
PERFORMANCE STANDARDS - frequent feedback, annual review, attainment of annual goals established between supervisor and incumbent